Inmate Messaging

Mail Cueing for Inmates & Family

Human communication has changed. Now, instead of talking on the phone or face-to-face, people will text or email each other. CIDNET Mail allows inmates and their friends and family to communicate with mail cues sent through a facility-monitored platform. 

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How CIDNET Mail Improves

Inmates & Family have Options

When was the last time you wrote a letter? In the
digital age, physical mail is outdated. But people still need a cheaper, text-based communication method to keep in touch. CIDNET Mail meets that need, so inmates and contacts can talk they way they want.

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Facility Staff have More Control

Security is a top priority. Every mail cue can be approved or declined before it reaches its intended recipient. Not only that, but CIDNET Mail includes a special text-filtering feature, meaning the system will flag text based on what is being said. Mail cueing is safe.

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More Access = Better Outcomes

We’ve seen CIDNET Mail usage balloon in scale ever since we introduced the application last year. We’re also staunch believers in the power of networking. By helping inmates maintain their relationships, facilities could keep more people from reoffending. Communication is important.

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Save your Staff Time

How many hours a year do staff spend processing physical
letters? With CIDNET Mail, you can get that time back. There’s
no need for stamps, pencils or paper. Mail cues mean every inmate communication is recorded and searchable and your staff
don’t have to deliver letters by hand ever again.  Doesn’t that
sound like it would save some time?

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Mail Cues
Benefit Everyone

Your facility is important. That’s why CIDNET Mail is not
only safe, convenient, and beneficial for your inmates, it’s also financially beneficial for you. Provide a cueing service that
treats people fairly and charges affordable rates. When inmates
and their family talk, everyone is better off. That’s what
CIDNET Mail is all about.

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Mail Cue features

Enclosed System

Our data is segregated, meaning it doesn’t rely on other systems where breaches could occur. That makes it safe and very secure. 

Conversation Monitoring

Communication requires context; who said what, when and to whom really matters. With CIDNET Mail, staff can view conversations cue by cue.

No External Resources

Unlike other Correctional Technologies, CIDNET Mail can be accessed using the same web-based program that handles video cueing, digital forms and orders.

Curious About Other CIDNET Apps?

Ready To Make
A Difference?