THE VIDEO APP

Secure Visits from Anywhere

The Cidnet Video App is designed to modernize how inmates participate in approved visitation, appointments, and court appearances. Video Conversations (known as Cidnet Utilization Events – CUEs) happen entirely over the internet and use data, similar to a cellphone plan. That means no paying for blocks of time, per-minute rates and more affordable connectivity.

A Seamless Visitation Experience

In an increasingly remote society, Cidnet Video allows for offsite Video CUEs between inmates and approved contacts. Our web-based platform supports any kind of portable or stationary device. All visits are recorded indefinitely and the audio from conversations is transcribed to searchable text.

Focus on High-Priority Tasks

Having visitors come and go can be a logistical challenge for your staff. With Cidnet, no staff involvement is needed to facilitate inmate visitation. Create a schedule, approve contacts, and go. Cidnet Video helps to cut down on the extra manpower and coordination needed to facilitate traditional in-person visits, making the jail safer and operationally more efficient.

Proactive Oversight of Visits

Monitoring visits has never been easier, thanks to Cidnet’s artificial intelligence and machine learning technology. Verify inmate and contact identities, detect if multiple visitors are present, and effortlessly export recordings. Revolutionize the inmate visitation process in your jail with Cidnet Video.

Inmate submitting a form

A Seamless Visitation Experience 

In an increasingly remote society, Cidnet Video allows for offsite Video CUEs between inmates and approved contacts. Our web-based platform supports any kind of portable or stationary device. All visits are recorded indefinitely and the audio from conversations is transcribed to searchable text.

Inmate submitting a form

Focus on High-Priority Tasks 

Having visitors come and go can be a logistical challenge for your staff. With Cidnet, no staff involvement is needed to facilitate inmate visitation. Create a schedule, approve contacts, and go. Cidnet Video helps to cut down on the extra manpower and coordination needed to facilitate traditional in-person visits, making the jail safer and operationally more efficient.

Inmate submitting a form

Proactive Oversight of Visits

Monitoring visits has never been easier, thanks to Cidnet’s artificial intelligence and machine learning technology. Verify inmate and contact identities, detect if multiple visitors are present, and effortlessly export recordings. Revolutionize the inmate visitation process in your jail with Cidnet Video.

How Cidnet Video Works

Intelligence Tools that Arm You With Actionable Information

Voice-to-text Transcription

The audio from every Voice and Video CUE is automatically transcribed into text when both parties hang up. This creates a conversation database that can be searched and analyzed with no human involvement. Corrections professionals can gather unique insights and set up notifications pertaining to relevant intelligence that would otherwise remain trapped in a recording. Let your system do the heavy lifting when it comes to data analysis with Cidnet’s Transcription technology. 

Flagged Text Alerts

All recorded conversations that happen through Cidnet’s Voice, Video, and Mail Apps eventually end up in text format. As a Cidnet user, you can set up real-time or periodic alerts that notify you of keyword or phrase usage. The system will flag keywords or phrases used between an individual inmate and individual contact, an individual inmate and all contacts, all inmates and an individual contact, or all inmates and all contacts. Cidnet’s Flagged Text Alerts makes the tall task of monitoring all conversations less labor-intensive and much more effective

Multi-Party Detection

Most conversations that take place involve an inmate and more than one speaker. This, however, can become a problem when the person on the other line is someone you don’t want the inmate talking to. Cidnet’s Multi-Party Detection tool can notify you if an inmate is having a conversation with more than one person by identifying multiple unique voices in the recording. This keeps you in the know and provides the intelligence to act.

Visual Link Analysis

Understanding who an inmate is communicating with is critical to any investigation. Cidnet’s Visual Link Analysis gives investigators an interactive map that illustrates an inmate’s network of contacts. This map is dynamic and lets the user drill down into specific data to listen to recordings, identify other contacts made, and detect instances of PIN fraud. Uncover fraudulent accounts and better understand who is communicating with your inmate population with Cidnet’s Visual Link Analysis tool.

Biometric Speaker Identification

Leverage continuous speaker identification to detect instances of inmate PIN sharing and theft. Isolate speakers, create and store voice prints, and analyze recordings from the existing and released inmate population. Artificial intelligence and machine learning analyze audio recordings and notify investigators of conversations where fraud may be detected. Always be in the know with Cidnet’s Biometric Speaker Identification.

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