CIDNET MAIL

Redefining Texting in Jail

Trading text messages has become a staple in today’s world. The Cidnet Mail App facilitates secure email messaging services between inmates and approved contacts. These messages (known as Cidnet Utilization Events – CUEs) happen entirely over the internet and use data, similar to a cellphone plan. Offer an affordable and instantaneous way for people to stay in touch with Cidnet Mail.

Restrict Who Inmates can Message

The Cidnet Mail App lets an inmate trade email message CUEs with a contact using touch screen devices and/or tablets. All messages are recorded and can be reviewed in a conversation format by correctional officers for investigative purposes.

Powerful Oversight of Conversations

Monitor Mail CUEs between an inmate and contact or search for conversations based on certain criteria. Every CUE can be approved or declined before it reaches its intended recipient. Cidnet gives jail staff and investigators unfettered access to all message communication, strengthening intelligence-gathering efforts. Staff can also save Mail CUEs and compile them into reports.

Connecting Through More Than Words

Contacts have the option to upload pictures to share with an inmate upon staff approval. If a contact sends a picture CUE containing lewd or other prohibited imagery, Cidnet’s artificial intelligence content moderation will notify jail staff of the infraction. In lieu of or along with visitation, picture CUEs help inmates maintain connections with their support system.

Inmate submitting a form

Restrict Who Inmates can Message

The Cidnet Mail App lets an inmate trade email message CUEs with a contact using touch screen devices and/or tablets. All messages are recorded and can be reviewed in a conversation format by correctional officers for investigative purposes.

Inmate submitting a form

Powerful Oversight of Conversations

Monitor Mail CUEs between an inmate and contact or search for conversations based on certain criteria. Cidnet gives investigators unfettered access to all message connectivity, strengthening intelligence-gathering efforts. Staff can also save Mail CUEs and compile them into exportable reports.

Inmate submitting a form

Connecting Through More Than Words

Contacts have the option to upload pictures to share with an inmate upon staff approval. If a contact sends a picture CUE containing lewd or other prohibited imagery, Cidnet’s artificial intelligence content moderation will notify jail staff of the infraction. In lieu of or along with visitation, picture CUEs help inmates maintain connections with their support system.

How Cidnet Mail Works

Intelligence Tools that Arm You With Actionable Information

Voice-to-text Transcription

The audio from every Voice and Video CUE is automatically transcribed into text when both parties hang up. This creates a conversation database that can be searched and analyzed with no human involvement. Corrections professionals can gather unique insights and set up notifications pertaining to relevant intelligence that would otherwise remain trapped in a recording. Let your system do the heavy lifting when it comes to data analysis with Cidnet’s Transcription technology. 

Flagged Text Alerts

All recorded conversations that happen through Cidnet’s Voice, Video, and Mail Apps eventually end up in text format. As a Cidnet user, you can set up real-time or periodic alerts that notify you of keyword or phrase usage. The system will flag keywords or phrases used between an individual inmate and individual contact, an individual inmate and all contacts, all inmates and an individual contact, or all inmates and all contacts. Cidnet’s Flagged Text Alerts makes the tall task of monitoring all conversations less labor-intensive and much more effective

Multi-Party Detection

Most conversations that take place involve an inmate and more than one speaker. This, however, can become a problem when the person on the other line is someone you don’t want the inmate talking to. Cidnet’s Multi-Party Detection tool can notify you if an inmate is having a conversation with more than one person by identifying multiple unique voices in the recording. This keeps you in the know and provides the intelligence to act.

Visual Link Analysis

Understanding who an inmate is communicating with is critical to any investigation. Cidnet’s Visual Link Analysis gives investigators an interactive map that illustrates an inmate’s network of contacts. This map is dynamic and lets the user drill down into specific data to listen to recordings, identify other contacts made, and detect instances of PIN fraud. Uncover fraudulent accounts and better understand who is communicating with your inmate population with Cidnet’s Visual Link Analysis tool.

Biometric Speaker Identification

Leverage continuous speaker identification to detect instances of inmate PIN sharing and theft. Isolate speakers, create and store voice prints, and analyze recordings from the existing and released inmate population. Artificial intelligence and machine learning analyze audio recordings and notify investigators of conversations where fraud may be detected. Always be in the know with Cidnet’s Biometric Speaker Identification.

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