Connectivity Apps:

Start scrolling to learn about Cidnet’s Connectivity Apps

The Voice App

Audio Cues between inmates and contacts.

Voice is designed to modernize how inmates talk on the phone with approved contacts. Voice CUEs happen entirely over the internet and use data, similar to a cellphone plan. That means no traditional telephone lines or per-minute rates and more affordable communication.

The Video App

Audio with Video Cues between inmates and contacts.

Video is designed to modernize how inmates participate in approved visitation, appointments and court appearances. Using wall-mounted devices or tablets, inmates can initiate face-to-face Video CUEs with friends and family. This cuts down on the extra manpower and coordination needed to facilitate traditional in-person visitation processes.

The Mail App

Electronic text and picture messaging Cues between inmates and contacts.

Mail is designed to modernize how inmates communicate with their friends and family via text, letter and picture CUEs. Using wall-mounted devices or tablets, inmates can exchange electronic messages with approved contacts.

Individual messages contain up to 500 characters, and contacts have the option to upload pictures. While implementing electronic messaging drastically reduces incoming postal mail, Cidnet also offers onsite and third-party letter scanning services.

Intelligence Tools that Arm You With Actionable Information

Voice-to-text Transcription

The audio from an inmate and contact’s conversation is automatically transcribed to text when the parties hang up. Investigators are notified if certain keywords or phrases are used in any inmate conversation.

Key Word Alerts

The audio from an inmate and contact’s conversation is automatically transcribed to text when the parties hang up. Investigators are notified if certain keywords or phrases are used in any inmate conversation.

Voice Biometric Identification

Leverage continuous speaker identification to detect inmate PIN sharing/theft. Isolate speakers, create and store voice prints, and analyze recordings from the existing and released inmate population. Artificial intelligence and machine learning analyzes audio recordings and notifies investigators of conversations worth listening to.

Contact Link Analysis

Provide investigators and correctional officers with an interactive link diagram to analyze an inmate’s network of contacts using intuitive and easy-to-use software. Target fraudulent accounts and understand who is communicating with your inmate population.

Multi-Party Detection

The Cidnet Multiparty Voice Detection tool analyzes every audible conversation and can detect if more than two unique speakers are present. Always know if more than one person is talking to an inmate with Cidnet’s Multiparty Detection Tool.

Schedule A Demo

Want to learn more about how Cidnet can look in your facility? Fill out the form and we will connect you with a Solutions Advisor.

NOTE: This form is for Law Enforcement Officers Only. For Customer Support Go To The Friends and Family Page.