Corrections Technology Reimagined

Cidnet provides inmate connectivity, optimizes jail operations, and serves as an investigator’s intelligence-gathering ally.

Monitor What Matters

Leverage artificial intelligence that analyzes every conversation so you don’t have to.

Run A More Efficient Jail

Streamline time-consuming processes and simplify the responsibilities of your officers.  

Maximize Detainee Engagement

Keep inmates immersed in apps that encourage productive use of time.

Equipment Built To Last

All jails do the same thing, but they all do it differently. The Cid family of devices lets you determine the equipment that will best meet the needs of your unique jail. The installation process is seamless and comes at no cost.

The Voice Device

Wall-mounted rugged telephone encased with security screws and no removable parts.

The Cid Device

Wall-mounted kiosk with metal exterior, vandal-resistant handset and 7” capacitive touch screen.

The Cid Tab

Portable 6” tablet-style device enclosed in two-piece detention grade case with security screws.

The Broadcast Display

Plug-and-play digital signage screen that requires power and connectivity, connected to any TV via HDMI.

Want To Learn More?

Download The Device Specifications

    Easily Access the Data You Need

    Navigating software should not be a cumbersome task. Cidnet is designed to make the process of retrieving data simple. Listen to recordings, reply to forms, watch visits, and provide other users secure access from one simple interface.

    Connectivity Apps

    Inmates and approved contacts use the Voice, Video, and Mail Apps to stay in touch. Every instance of connectivity within one of these apps is classified as a Cidnet Utilization Event (CUE). Inmates and contacts purchase data, which is deducted from their account as it is used. As a result, people pay for what they use, down to the second.

    Voice App

    Audio Connectivity

    Video App

    Visits & Conference Calls

    Mail App

    E-Messaging Services

    Intelligence Suite

    The Cidnet Intelligence Suite is a treasure trove of tools that help facilities solve more cases and prevent future crimes. These tools are designed to continuously monitor large amounts of inmate connectivity data, so corrections staff don’t have to. Time previously spent randomly monitoring inmate connectivity will transition to time spent analyzing actionable intelligence that the system provides. Make smarter decisions and gather more intel with the Cidnet Intelligence Suite.

    Operations Apps

    Use Cidnet to streamline time-consuming processes and run a more safe and efficient jail 

    Enquire App

    Digital Inmate Requests

    Content App

    Facility-Published Documents

    Commissary App

    Digital Inmate Orders

    Broadcast App

    Corrections Digital Signage

    Letters App

    Scanned Inmate Mail

    Law Library App

    Digital Legal Database


    The goal for any new project is to successfully complete the installation efficiently and effectively.  The Cidnet Operations Team has overseen hundreds of complex projects at various facilities and has the process down to a science. Change invites uncertainty, but our team’s experience, communication methods, and organizational procedures will deliver a smooth transition to Cidnet.

    “Cidnet has changed the way we run our jail. Since we made the switch, we’ve seen a really positive difference in the way our staff feels about the level service we’re getting and are very pleased with how easy the system is to navigate.”

    Director Todd Bahensky

    Hall County Department of Corrections - NE

    “So many people in the Sheriff’s Office use Cidnet, which makes things so much simpler. Our Task Force gets a lot of data from the transcription, which has made a huge impact. I’d recommend Cidnet to anyone.”

    Jail Admin Patrick White

    Marshall County Detention Center - IA

    “We very seldom have issues with Cidnet, but if we do, the people who reply to the tickets are super-fast and very helpful. They’re constantly adding features and developing new tools based on feedback we give them, which is really nice to see.”

    Jail Admin Brad Simmons

    Cooper County Jail - MO

    Engagement Apps

    Manage inmate behavior by offering ways for inmates to engage with apps at no cost on the Cid Tab.

    Radio App

    Stream Music & Talk Radio

    Games App

    Arcade-Style Games

    Books App

    Library of e-Books

    Schedule A Demo

    Want to learn more about how Cidnet can look in your facility? Fill out the form and we will connect you with a Solutions Advisor.