Data-Based Communication Access for Corrections

One Data Balance Across All Communication

CID Net’s Data App powers communication across Voice, Video, and Mail — using a unified, internet-based data model. Instead of per-minute billing, communication is based on data usage, creating a single balance that supports multiple connection tools.

A Modern Data Model Built for Transparent Communication

Anytime someone connects through CID Net’s Voice, Video, or Mail applications, the interaction is recorded as a Cidnet Utilization Event (CUE). CUEs are entirely data-based — not minute-based — allowing for accurate tracking and consistent usage across communication types.

By centralizing communication around data instead of traditional phone billing, CID Net simplifies pricing, supports multiple services under one balance, and provides clear visibility into usage activity.

Unstructured idle time contributes to tension, misconduct, and behavioral issues within correctional environments. CID Net’s Cinema App provides secure, facility-approved video content that keeps residents productively engaged while maintaining full administrative oversight.

By offering structured entertainment, facilities can reduce boredom-related incidents, support resident wellbeing, and create a more stable environment for both residents and staff.

Key Benefits:

  • One Unified Balance: Data purchased can be used across Voice, Video, and Mail applications — eliminating separate service billing structures.
  • Transparent Usage Tracking: Every interaction is logged as a CUE, providing clear insight into data consumption and communication history.
  • Flexible Communication Options: Supports multiple communication channels within the same account framework.
  • Simplified Account Management: Users manage connections, balances, and activity through one centralized portal.

CID net Utilization Events (CUEs)

Each voice call, video visit, or message session generates a CUE. Data usage is calculated per session, ensuring consistent tracking across all enabled applications.

Account-Based Data Access

Families add an incarcerated individual to their account through a guided setup process. Once connected, communication draws from the same shared data balance.

Cross-App Compatibility

Data supports Voice, Video, and Mail — and extends to additional data-enabled applications as adopted by the facility.

Secure & Facility-Controlled

All data usage and communication activity operate within the security framework established by the facility.

See Cidnet in Action at Your Facility

Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.

  • Deploy 1:1 Inmate-to-Tablet Access
  • Lower Costs for Friends and Family
  • Get More Reliable Customer Support
  • Improve Facility Indoor Air Quality
  • Streamline my Facility Policies with Signage