Intelligence Built into the Platform
Cidnet integrates advanced AI across its connectivity platform—transforming communication data into actionable insight, improving safety, and enabling smarter facility operations.
From Communication to Intelligence
Traditional systems record activity. Cidnet understands it.
By applying artificial intelligence across voice, video, and messaging, Cidnet helps facilities move beyond passive monitoring—into real-time awareness and proactive detection.
Cidnet intelligence tools help jail administrators:
A Single Dashboard for Jail Intelligence Oversight
All Cidnet intelligence tools are accessible through one secure, centralized dashboard. Administrators and investigators can search, filter, and analyze activity across voice, video, and digital interactions without switching systems or relying on manual review. This dashboard is designed to support fast decision-making and consistent oversight.
Key Capabilities:
- Centralized intelligence visibility across the facility
- Searchable activity records
- Configurable alerts and notifications
- Fast access to recordings, transcripts, and analysis
Voice-to-Text Transcription
The audio from every voice and video CUE is automatically converted into text when both parties disconnect. This creates a searchable conversation database with no human involvement.
Instead of listening to recordings manually, staff can search, analyze, and monitor activity using text-based intelligence. Cidnet lets your system do the heavy lifting when it comes to data analysis.
Key Benefits:
- Automatic transcription of voice and video activity
- Searchable database of interactions
- No manual listening required
- Enables pattern detection and intelligence alerts
Flagged Text Alerts
All recorded activity within Cidnet eventually exists in text format. Administrators can configure real-time or scheduled alerts based on specific keywords or phrases.
Cidnet flags relevant activity automatically, making large-scale monitoring less labor-intensive and significantly more effective.
Alerts Can Be Set For:
- One inmate and one contact
- One inmate and all contacts
- All inmates and one contact
- All inmates and all contacts
Multi-Party Detection for Unauthorized Connections
Many inmate interactions involve more than one speaker. This becomes a security concern when an inmate connects with an unauthorized individual.
Cidnet’s Multi-Party Detection identifies multiple unique voices within a single recording and notifies staff when additional speakers are detected.
What This Enables:
- Awareness of unauthorized third parties
- Faster response to potential policy violations
- Intelligence to support investigations
- Enables pattern detection and intelligence alerts
Video & Image Moderation
Analyze video chats and images to detect visual contraband—including nudity, weapons, and drugs—helping maintain compliance and facility safety.
Investigators Can:
- Save time reviewing video conversations
- Reduce instances of rule violations on video calls
- Glean more intel from more video visits taking place
Biometric Speaker Identification
Cidnet leverages continuous biometric speaker identification to detect instances of PIN sharing and fraud.
Administrators and investigators are automatically notified when activity requires review—keeping your team informed without constant manual monitoring.
Using artificial intelligence and machine learning, the system:
- Isolates individual speakers
- Creates and stores voice prints
- Analyzes recordings across current and released inmate populations
- Flags interactions where fraud may be detected
Talk: AI-Powered Support for Behavioral Health
Extend your facility’s mental health capabilities with Talk—an AI-powered support tool designed to assist medical staff in monitoring, triaging, and supporting incarcerated individuals.
Talk provides an always-available outlet for communication, helping identify risks earlier while giving medical teams greater visibility into behavioral patterns and needs.
Support more individuals. Identify risks sooner. Deliver better outcomes.
See Cidnet in Action at Your Facility
Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.