More Than a Phone System—A New Standard for Connectivity
Secure devices and intuitive applications that power communication, access, and control—built on a modern, data-based infrastructure that replaces outdated systems.
Corrections Connectivity Has Evolved
The First Internet Applications Provider in Corrections
Cidnet isn’t a phone system. It’s a fully integrated Internet Applications Platform built specifically for incarcerated individuals within secure correctional environments.
We’ve redefined how inmate communication works—moving beyond outdated telephony models and into a modern, data-driven ecosystem that is more intuitive, more transparent, and more fair.
Devices Built for Corrections
From handheld tablets to wall-mounted units, every device is engineered for security, durability, and performance in real correctional environments.
One Platform. Total Control.
Manage communication, users, and devices through a single web-based portal—designed to give staff complete visibility without added complexity.
Built on Data, Not Minutes
A modern, data-based billing model that replaces outdated per-minute rounding—ensuring users pay only for what they use.
Secure Devices Built for Corrections
The Handheld Cidnet Device
Secure personal & assigned access to connectivity, engagement, education, and facility applications.
The Wallmount CID Device
Fixed-location access for shared housing unit connectivity running on PoE (Power over Ethernet).
The Voice CID Device
Dedicated, durable, hard-wired calling solution designed for facility reliability.
The Wall Port Charging Station
Secure in-unit charging (8 or 16 slots) and device accountability with no manual plug-in required.
The Cart Port Charging Station
Centralized charging and storage for high-volume device management with no manual plug-in required.
Explore the App Suite
Centralized Command & Control
Cidnet’s web-based portal provides centralized visibility and control across all connected facility systems — simplifying oversight, monitoring, and administration from one secure interface.
One Platform. Total Operational Control.
Cidnet replaces outdated, fragmented systems with a unified digital platform. By leveraging secure internet architecture, facilities gain scalable technology that improves efficiency, strengthens oversight, and supports long-term operational growth.
Oversight Tools Built for Modern Corrections
Cidnet provides officers and investigators with secure tools to review communication, automate monitoring, and uncover critical intelligence — all within the administrative portal.
Communication Review
Playback, transcription, searchable summaries, and secure export of recorded conversations.
Video Visit Oversight
Automated detection of policy violations, with Blur Background privacy controls.
Real-Time Utilization Triggers
Instant notifications when monitored individuals connect with flagged contacts.
Voice & Keyword Intelligence
Voice biometrics, PIN-sharing detection, and configurable keyword alerts across conversations.
How Cidnet’s Internet-Based Model Works
Cidnet operates on a modern, internet-based platform — not a traditional inmate telephone system. Instead of per-minute billing or legacy phone lines, communication runs over secure data networks using a standardized pricing model.
Because Cidnet is built on internet infrastructure, facilities can offer a more flexible, scalable, and modern communication experience — while maintaining security and oversight.
One Data Balance Across Apps
Data can be used across multiple Cidnet applications — including Voice, Video, and Mail — allowing one balance to support all approved communication tools.
No Separate Service Rates
Because communication runs on a unified data model, families don’t pay separate pricing structures for different services.
Flexible Communication Options
Voice calls, video visits, and messaging all operate within the same system, giving families flexibility in how they stay connected.
Transparent Usage Tracking
Each interaction is recorded as a Cidnet Utilization Event (CUE), providing accurate tracking of data usage and clear account visibility.
See Cidnet in Action at Your Facility
Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.