Built for Connection, Access, and Opportunity

Stay Connected. Stay Informed. Keep Moving Forward.

Cidnet provides secure access to communication, content, and essential tools—helping individuals stay connected with approved contacts, access resources, and make better use of their time.

Explore App Library Request a Demo

Pain Points & Challenges for Incarcerated Individuals

  • Limited and inconsistent ways to stay connected with loved ones
    Communication barriers increase stress, frustration, and disconnection.
  • Loneliness and anxiety from separation from support systems
    The absence of family, friends, and community creates a void that can impact behavior.
  • Confusing, expensive systems that are difficult to use
    Poor user experiences lead to complaints, frustration, and low engagement.
  • Too much idle time with limited productive options
    Lack of engagement can contribute to boredom, tension, and behavioral issues.
  • Restricted access to education and personal development tools
    Missed opportunities to support growth, learning, and positive outcomes.

Cidnet Simplifies Resident Connectivity and Access

In correctional environments, maintaining connection, access to information, and constructive engagement can be difficult without modern digital tools.

Here’s how Cidnet improves the resident experience within secure facilities:

Strengthen Resident Connection

  • Provide secure, affordable voice calls, video visits, and digital messaging through a modern internet-based platform.
  • Usage-based data replaces traditional per-minute billing, offering clearer cost structures and simplified administration.

Simplify Daily Resident Needs

  • Allow residents to place commissary orders electronically, reducing paper forms and manual processing.
  • Support electronic submission of requests, grievances, and facility forms through integrated digital tools.
  • Deliver facility information and posted updates digitally, minimizing printed materials and paperwork.

Offer Structured Engagement & Recreation

  • Provide access to music, radio, games, and approved entertainment within a secure environment.
  • Enable digital reading and content access directly from approved devices.

Support Learning & Personal Development

  • Make facility-approved educational, legal, and informational content accessible through customizable digital libraries.
  • Create opportunities for skill-building, growth, and preparation for reentry through structured learning tools.
Explore Cidnet App Library

Explore Available Apps

Talk
Talk
Enrichment Apps
Access to mental health chatbot conversations
Learn More
previous arrow
next arrow
PlayPause

FAQs

Cidnet provides secure, easy-to-use tools for messaging, video visits, and other communication—making it easier to stay connected with approved contacts while maintaining facility control.

Facilities have full control over access, permissions, and usage. Staff can manage who can use each feature, when it’s available, and how it’s used—ensuring security at all times.

No—Cidnet is designed to reduce routine workload by enabling self-service, streamlining communication, and minimizing manual processes that typically require staff involvement.

The platform provides access to educational content and structured programs that help individuals stay engaged, build skills, and make productive use of their time.

Yes. Each individual is assigned a handheld device at intake that is secured to their unique PIN, ensuring personal access and accountability.

We also keep facilities fully stocked—so there are always more devices available than individuals who need them, eliminating shortages and shared-device bottlenecks.

See Cidnet in Action at Your Facility

Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.

  • Deploy 1:1 Inmate-to-Tablet Access
  • Lower Costs for Friends and Family
  • Get More Reliable Customer Support
  • Improve Facility Indoor Air Quality
  • Streamline my Facility Policies with Signage
Request a Demo