Run an Operating System—Not Legacy Telecom
Cidnet is powered by cidOS, a purpose-built operating system for correctional facilities—replacing outdated telecom infrastructure with a secure, scalable foundation for communication, applications, and future innovation.
The result is simpler management, greater visibility, and stronger operational control.
One System to Monitor & Manage Correctional Facilities
Cidnet is the first true Internet Applications Provider (IAP) built for corrections.
Traditional inmate communication systems rely on outdated telephone infrastructure. Cidnet replaces those legacy systems with secure, internet-based applications that power communication, digital services, and facility technology through a unified data model.
This approach enables greater flexibility, transparency, and scalability across the entire facility.
The Internet Applications Provider (IAP) Model
An Internet Applications Provider (IAP) delivers communication and digital services through internet-based applications—not through traditional telecommunications infrastructure. Instead of relying on legacy phone systems, an IAP operates on a modern, data-driven platform where voice, messaging, video, and other services function as applications within a unified system.
Built for How Technology Works Today
Traditional inmate telephone systems bill in rounded, whole-minute increments. Cidnet measures actual usage through a modern data-based model—so users pay for what they use, not for time rounded up.
Unified Platform Benefits
Monitor What Matters
Run a More Efficient Jail
Maximize Engagement
Enhanced Security & Compliance
Cidnet meets the unique security challenges of correctional facilities with strong administrative controls, audited logs, encrypted storage, and tools that help monitor inmate interactions effectively, all while complying with facility policies and oversight requirements.
- Encrypted data storage
- Hierarchical user permissions
- Real-time notifications and activity logs
- Audit tools for compliance and investigations
Designed to Evolve
Cidnet’s platform architecture allows facilities to expand capabilities without replacing infrastructure.
New applications, devices, intelligence tools, and integrations can be added as facility needs evolve, ensuring long-term technology sustainability.
See Cidnet in Action at Your Facility
Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.