Discover Why
Facilities Trust Cidnet
The communication and quick-response to any and all issues, as well as paying close attention to any feedback given has led to an amazing relationship within our facility and CIDNET. We all know that if any issue arises, support is quick to help and has led to both ease of use in the day-to-day routine, as well as when teaching new hires and even lateral-transfers, and even informing the public on how it’s used for their family inside our facility. The ease of use and communication have led to an overall positive experience for every single member of staff in our facility, and we couldn’t be happier with having CIDNET as our primary inmate communication method.
Corporal, Cass County NE
I appreciate Cidnet’s customer service! They are always quick to respond and have the knowledge to solve the problems I bring to their attention. The people in support are easy to talk to and willing to go the extra step to ensuring the problem is handled correctly. Cidnet’s hard work saves my facility and myself a lot of time and headaches.
Sergeant, Newton County MO
Easy to use, and the connectivity features help us stay one step ahead on intel and inmate behavior.
Corrections Officer, Blackhawk County Detention Center, IA
Cidnet has transformed how we run our facility. Staff efficiency and safety have never been better.
Jail Administrator, Hall County Detention Center, NE
The support team responds fast and continually improves the tools based on our feedback.
Jail Admin, Cooper County Jail, MO