The Letters App

Mail Scanning for Correctional Facilities

Jails constantly face the challenge of intercepting contraband-laced letters mailed to inmates. The Cidnet Letters app solves this problem by creating physical or digital copies of mail.

Mail Scanning for Any Jail, Big or Small

A common goal among all jails is to keep contraband out. With Cidnet Letters, you can decide how to approach mail scanning—either internally or externally. Maintaining safety and security is paramount. Let Cidnet Letters be your first line of defense.

Internal Mail Scanning

Using any scanner, correctional staff can manually duplicate and upload a letter for the inmate to access from any tablet or kiosk. Store original letters in an inmate’s property to be returned upon release. This hands-on solution lets you track sender information and mitigates the risk of contraband entering your facility.

External Mail Scanning

For larger facilities, Cidnet offers an offsite mail scanning solution that doesn’t demand as much staff involvement. Once a letter has been scanned, a high-quality, full-color copy is mailed to your facility for delivery to the inmate. This gives inmates something tangible to keep while ensuring no contraband infiltrates your facility walls.

How CID Net Letters Works

CID Net Letters converts physical mail into secure digital copies that residents can access on approved tablets or kiosks. Whether scanned internally by facility staff or processed through Cidnet’s external scanning service, each letter is reviewed, digitized, and uploaded into the centralized CID Net platform.

Safer Mail Handling Through Digital Access

Residents can view their scanned mail directly from their device in a structured, controlled environment. Staff maintain visibility into sender information and letter history while preventing physical mail from entering housing units.

By separating physical mail from resident access, facilities reduce contraband risk while still allowing timely, meaningful communication.

See Cidnet in Action at Your Facility

Schedule a short demo to see how Cidnet helps correctional facilities manage communications, intelligence, and daily operations through one secure platform.

  • Deploy 1:1 Inmate-to-Tablet Access
  • Lower Costs for Friends and Family
  • Get More Reliable Customer Support
  • Improve Facility Indoor Air Quality
  • Streamline my Facility Policies with Signage