Oversight Tools Built for Modern Corrections
Cidnet provides officers and investigators with secure tools to review communication, automate monitoring, and uncover critical intelligence — all within the administrative portal.
Communication Review
Playback, transcription, searchable summaries, and secure export of recorded conversations.
Video Visit Oversight
Automated detection of policy violations, with Blur Background privacy controls.
Real-Time Utilization Triggers
Instant notifications when monitored individuals connect with flagged contacts.
Voice & Keyword Intelligence
Voice biometrics, PIN-sharing detection, and configurable keyword alerts across conversations.
Corrections Connectivity Has Evolved
Meet the Industry’s First Internet Applications Provider
Cidnet provides the core infrastructure that powers secure communication, device access, and administrative control for modern correctional facilities. It’s not a legacy inmate telephone system — it’s a complete connectivity platform for facility operations.
Cidnet Devices Built for Corrections
Handhelds, wall units, phones, and charging stations designed for secure environments.
One Administrative Software Portal
A web-based portal that gives staff full visibility and control across facility technology.
Transparent Usage Based Pricing
Data-based billing replaces per-minute rounding for transparent, modern pricing.
A Trusted Technology Partner for Correctional Facilities
With more than two decades of experience in the corrections industry, Encartele provides secure, integrated technology designed to support modern facility operations. Through the Cidnet platform, we help facilities improve connectivity and operational insight with confidence.
Corrections-First Focus
Technology built exclusively for facility operations and secure environments.
Purpose-Built Devices
Integrated hardware and applications designed to work together seamlessly.
Operational Simplicity
One platform, one login, and centralized administrative control.
Trusted Nationwide
Supporting operations in over 450 facilities across the United States.
Facilities Rules & Disclaimers Cleary Displayed at All Times
Clearly Displayed at All Times
Streamlined Information Sharing
Replace paper postings with centralized digital communication.
Compliance & Facility Messaging
Post PREA notices, rules, schedules, and required documentation.
Area-Specific Displays
Show different messaging by housing unit, dayroom, or facility zone.
The Broadcast Player
Each TV display requires one plug-and-play Broadcast Player.
Real-Time Environmental Oversight for Secure Facilities
Cidnet Sensors provide real-time indoor air quality oversight — helping facilities detect problems early, document conditions, and maintain safer, more compliant housing environments.
Early Detection
Of Environmental Issues
Continuously monitor housing conditions to identify issues early and improve unit environments over time.
Compliance Ready
Deployment
Battery-powered sensors install in minutes & provide objective environmental records for audits.
Cidnet Forms Stamped
With Environmental Data
Automatically attach verified air quality data to grievances at the moment they are submitted.
Indoor Air Quality (IAQ) Monitoring System
Set thresholds and receive alerts when conditions move outside target ranges.
Designed for Facilities.
Built for People.
Secure communication and approved content that is simple to use and powerful to manage.
Indoor Air Quality (IAQ) Monitoring System
Reduces Airborne Particles
Actively treats airborne particles and contaminants as air circulates through the HVAC system.
Odor & Allergen Control
Helps diminish odors, smoke, VOCs, and other irritants for improved air quality throughout facility spaces.
UL 867 compliant for ozone safety.
Self-Cleaning & Low Maintenance
Operates without replacement parts, delivering consistent ion output over time.
In-Cell Life Safety Radars
Our radar-based life safety sensors provide continuous, contactless monitoring of in-cell activity — detecting breathing and movement patterns in real time without cameras, wearables, or physical interaction.
Early Life-Safety Alerts
Identify abnormal inactivity or distress patterns early.
Privacy-Preserving Oversight
No video, no microphones, no inmate interaction required.
Single-Occupancy Monitoring
Built to monitor one person’s vitals and movement during designated watch conditions.
This product does not prevent suicide. It is a supplemental tool to support facility oversight efforts.
Implementation Process
Every Cidnet implementation follows a structured timeline that includes planning, setup, testing, training, and go-live. Timelines vary depending on facility size and scope, but a typical deployment follows this phased approach:
Phase 1: Discovery & Planning
- Requirements review
- Hardware and network assessment
- Workflow mapping
Phase 2: Configuration & Setup
- System configuration
- Hardware installation
- Network integration
Phase 3: Testing & Validation
- System testing
- Security validation
- Staff pilot testing
Phase 4: Training & Go-Live
- Staff training sessions
- Final readiness review
- Go-live and post-launch support
Implementation Process
Every Cidnet implementation follows a structured timeline that includes planning, setup, testing, training, and go-live. Timelines vary depending on facility size and scope, but a typical deployment follows this phased approach:
Phase 1: Discovery & Planning
- Requirements review
- Hardware and network assessment
- Workflow mapping
Phase 2: Configuration & Setup
- System configuration
- Hardware installation
- Network integration
Phase 3: Testing & Validation
- System testing
- Security validation
- Staff pilot testing
Phase 4: Training & Go-Live
- Staff training sessions
- Final readiness review
- Go-live and post-launch support